Gmail's filters allow you to manage the flow of incoming messages. Using filters, you can automatically send email to a label, archive, delete, star, or forward your mail, even keep it out of Spam.

To create a filter

  1. Open Gmail.
  2. Click the down arrow in your search box. A window that allows you to specify your search criteria will appear.

  3. Enter your search criteria. If you want to check that your search worked correctly, click the search button.  For example, I searched for Help Desk Tickets.

  4. Click Create filter with this search at the bottom of the search window. 

  5. Choose the action(s) you want the filter to take.
  • To keep organized, many people like to have incoming messages automatically labeled and removed from their inbox until they can look at them later at a more convenient time. If you want to do this, make sure to select Skip the Inbox (Archive it) and Apply the label: when you create your filter. 

  • Click the Create filter button.

  • To use a particular message to create a filter:

    1. Open Gmail.
    2. Select the message in your message list.
    3. Click the More button, then Filter messages like these.

    4. Enter your filter criteria in the appropriate field(s).